Broadway productions have begun experimenting with the use of social networks and online video.
Mr. Miranda has created several videos for the Web, including a series called “Legally Brown,” which lampooned the MTV reality show that chose a replacement for the lead in “Legally Blonde.” In the series, which is at legallybrownonbroadway.com and on YouTube, Broadway stars like Matthew Morrison of “South Pacific,” Allison Janney of the coming “9 to 5: The Musical” and Cheyenne Jackson of “Xanadu” competed to become the next piragua vendor on “In the Heights.”
Giving people a sense of what they will be getting such as through Miranda's videos is a good idea particularly for a high-priced item like theatre tickets.
Other approaches by theatre productions seem less successful:
and a Nine-to 5 promotion might be funny but seems like it will lead to people getting fired or a lack of participation due to fear of the same.
Rather than becoming too creative with their online offerings, producers should consider providing more content related to the show to potential audience members. Videos of rehearsals or performers or interviews with backstage personnel. An online video is not goign to be a perfect substitute for attending a performance so cannibalization should be a minor concern. Instead online content should help to interest people in a show and also to help explain all the work that goes into it from people who work on sets, lighting, and all the other aspects of the theatre that audience members may be unaware of. This might also help to make ticket prices seem more understandable.
